📜 Terms & Conditions

These Terms & Conditions (“Terms”) govern the use of our website, products, and services provided by SolarPowerAfrica (Pty) Ltd, a registered company in the Republic of South Africa. By accessing our website or placing an order, you agree to comply with these Terms in full.

1. 🔍 Definitions

  • “Company”, “we”, “us”, or “our” refers to Solar Power Africa (Pty) Ltd.
  • “Customer”, “you”, or “your” refers to any individual, business, or entity interacting with us or purchasing from us.
  • “Website” refers to SolarPowerAfrica.co.za and all associated subdomains.

2. 🌐 Use of Website

By using this website, you agree to:

  • Engage lawfully and respectfully with our content.
  • Avoid any activity that may damage, disable, or impair the website’s performance or functionality.
  • Refrain from attempting unauthorized access, tampering, or misuse of data or systems.

Unauthorised use of the site may constitute a criminal offence or give rise to a civil claim.

3. 📦 Product Availability & Description

  • All products are subject to availability and may change without notice.
  • We aim to display accurate descriptions, images, and specifications, but errors or omissions may occur. We reserve the right to correct any inaccuracies at any time.

4. 💰 Pricing & Payments

  • All prices are in South African Rand (ZAR) and include VAT where applicable.
  • We may revise pricing at any time without prior notice.
  • Accepted payment methods:
    • EFT (Electronic Funds Transfer)
    • Direct Bank Deposits
    • Card Payments (Visa, MasterCard where supported)

5. 🚚 Shipping & Delivery

  • We offer free nationwide delivery via The Courier Guy.
  • Orders are typically delivered within 3–4 working days after confirmation.
  • See our full Shipping Policy for complete delivery terms.

6. 🔄 Returns & Refunds

  • You may return products within 14 days of delivery, provided they are unused, uninstalled, and in their original packaging.
  • Returns must comply with our Return & Refund Policy.

7. ❌ Cancellations

  • Orders can be cancelled within 24 hours, provided the item has not yet been dispatched.
  • Please refer to our Cancellation Policy for more details.

8. 🛡️ Warranty

  • Products are covered by manufacturer warranties ranging from 1 to 25 years, depending on product type.
  • Warranty terms are detailed in our Warranty Policy.

9. ⚠️ Limitation of Liability

Sun Vault Energy shall not be held liable for any indirect or consequential damages resulting from:

  • Product misuse or modification
  • Improper installation by non-qualified individuals
  • Delays or failures due to force majeure (natural disasters, courier issues, etc.)

10. 🧠 Intellectual Property

All content on our website — including text, images, graphics, software, and logos — is the property of Sun Vault Energy or its licensors.
Reproduction or redistribution without prior written consent is strictly prohibited.

11. 🔐 Privacy & Data Protection

We collect and manage personal data in accordance with POPIA (Act No. 4 of 2013).
See our Privacy Policy for full details on how we handle your information.

12. ⚖️ Governing Law

These Terms are governed by the laws of the Republic of South Africa, including:

  • Consumer Protection Act, 2008 (Act No. 68 of 2008)
  • Electronic Communications and Transactions Act, 2002 (Act No. 25 of 2002)
  • Protection of Personal Information Act, 2013 (Act No. 4 of 2013)
  • Companies Act, 2008 (Act No. 71 of 2008)

All disputes will be subject to the jurisdiction of South African courts.

13. ✏️ Amendments

We reserve the right to update these Terms at any time.
The latest version will always be available on our website and will take effect immediately upon posting.